Our Profile

Profile

Industrial Support Services Co. Ltd. (ISS) was founded in 1993 and is one of the Al Bassam Group of Companies. It is managed by a team of experienced professionals with the clear-cut policy of providing superior Quality NDT - Inspection services at reasonable prices and in a timely manner. Over the years ISS has established itself as a leading & reliable agency to provide specialised and advanced NDT and Inspection Services. Currently ISS operates offices in Dammam, Jubail, Jeddah, Yanbu, Abu-Dhabi. We are serving major companies including LUBEREF-JEDDAH, LUBEREF-YANBU, SAMREF, SASREF, SABIC GROUP OF COMPANIES SUCH AS PETROKEMYA, KEMYA, IBN HAYYAN, IBN RUSHAID, IBN SINA, IBN ZAHR, YANPET, SAHARA PETROCHEMICAL, TASNEE as well as many contracting companies. Our reputation, capabilities and experience have enabled ISS to satisfy our many clients as a specialist provider of NDT - Inspection services. We strive to maintain and improve the high quality of our services by self- assessment, performance evaluation and technology up-gradation in order to deliver the highest level of service and value to our

OUR MISSION

We are committed to serve and support the industrial sectors by providing the widest range possible of quality industrial inspection and NDT services. We rely on a group of self-motivated and professional staff to perform these services; staff whom we believe to be our most valuable asset and to whose continual improvement we are wholly committed.

OUR VISION

Our vision is to be recognized as the best provider of intelligent inspection solutions. We will achieve this by relying on the safest, most accurate, and most time and cost effective hi-tech techniques. Our motto is "working together with our clients to achieve excellence in industrial reliability".

OUR QUALITY POLICY

ISS management and staff are committed to running a business that is a regional leader in providing inspection and NDT services which meet or exceed client expectations. We believe that by doing so, we can sustain an economically viable business that is able to invest in improving the scope and quality of its services while also striving to enhance staff competence. We believe that adherence to the motto of "do it right the first time" requires the implementation of a robust ISO 9001:2000 quality system throughout the organization and that it is the responsibility of each and every employee to ensure that the system is being implemented and exploited to its fullest.

OUR QUALITY OBJECTIVES

Become the NDT and inspection service provider of choice in the region. Strive to continually improve quality and range of services provided based on customer feedback and viability. Work in partnership with our staff to enhance their skills and technical capabilities. This program of employee development will boost morale within the staff, thereby translating to better customer service.

How We Different?

All Inspection services under one roof
Highly skilled manpower- Our main strength
High quality performance
Professional attitude
Reasonable & competitive service cost

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